Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,205 questions
We’re unable to validate your phone number
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Dennis Lischka
0
Reputation points
Hi, whenever I try to sign in at Azure and I provide my phone number, it says
We’re unable to validate your phone number Phone validation is required to confirm your identity and complete signup. Reenter your SMS verification code, or try again with a different phone number.
What can I do here? Need help!
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Dennis Lischka 0 Reputation points
2024-11-17T08:56:32.5966667+00:00 I also cannot create a ticket because of authentification problems..
Zusätzliche Informationen vom Aufruf zum Abrufen eines Tokens: Erweiterung: Microsoft_Azure_Support Ressource: self Details: Der angemeldete Benutzer ist nicht berechtigt, Token für die Erweiterung „Microsoft_Azure_Support“ abzurufen, da das Benutzerkonto kein Mitglied des Mandanten „f8cdef31-a31e-4b4a-93e4-5f571e91255a“ ist. Fehlerdetails: invalid_grant: 50020 - [2024-11-17 08:55:29Z]: AADSTS50020: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 9ccb3da3-661a-4664-aa6b-e61bd7070b00 Correlation ID: f453dd96-445f-4890-9f1e-36989902d1e8 Timestamp: 2024-11-17 08:55:29Z - Correlation ID: f453dd96-445f-4890-9f1e-36989902d1e8 - Trace ID: 9ccb3da3-661a-4664-aa6b-e61bd7070b00
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