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Unable to add subdomain in Azure custom domain page.

Ravi Sharma 20 Reputation points
2024-11-17T11:17:12.49+00:00

Hello,

I am unable to add subdomain under Azure custom domain, this problem has started after moving identity to Google GWS.

Problematic scenario -

Users auto provisioning from GWS to Entra ID is working fine for parent domain but subdomain users are not appearing (auto provisioning) in Entra ID because this domain doesn't exist in Azure.

Example -

user1@xyz.com is working fine

user2@abc.xyz.com isn't working.

Please let me know if anyone else is facing this issue, or any solution for the same.

Azure DNS
Azure DNS
An Azure service that enables hosting Domain Name System (DNS) domains in Azure.
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Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,038 questions
Microsoft Entra
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
22,208 questions
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  1. akinbade abiola 18,715 Reputation points
    2024-11-17T16:31:42.2033333+00:00

    If you want to add a subdomain name such as ‘europe.contoso.com’ to your organization, you should first add and verify the root domain, such as contoso.com. The subdomain is automatically verified by Microsoft Entra ID. To see that the subdomain you added is verified, refresh the domain list in the browser.

    See: https://zcusa.951200.xyz/en-us/entra/identity/users/domains-manage#add-subdomains-of-a-custom-domain

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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