Share via

Unable to Install Windows 11 24H2 Update (Error 0x80240023)

Kishor Kumar 30 Reputation points
2024-12-13T17:12:16.3433333+00:00

I’m encountering an issue while attempting to install the Windows 11 24H2 KB5048667 (Patch Key: ad27e52b-9e18-408a-9df2-8688e5273fbf) update using the Windows Update Agent. The following error appears during the installation process:

Failed: Unspecified Error 0x80240023

This issue is occurring on multiple systems. However, I can successfully install all other updates using the same Windows Update Agent without any problems.

Has anyone else faced this issue or have any suggestions to resolve it? Any help would be greatly appreciated.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,280 questions
Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
1,082 questions
Microsoft Intune Updates
Microsoft Intune Updates
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
109 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Simon Ren-MSFT 37,401 Reputation points Microsoft Vendor
    2024-12-16T02:50:14.06+00:00

    Hi,

    Hope everything is going well.

    1,The error 0x80240023 means "The license terms for all updates were declined". So, please kindly ensure that Windows is activated. If Windows is not activated, this will cause the 0x80240023 error for Windows 11.

    2,Run the Windows update troubleshooter to see if it fixes the issue.

    Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most Frequent, select Windows Update > Run.

    3,Are you also tried to use Configuration Manager or Intune to deploy the Windows 11 24H2 KB5048667 update?

    Feel free to contact me if you have any concerns/queries.

    Best regards,

    Simon

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.