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How do I download my files from OneDrive to my hard drive because my download files are always incomplete

Charlene Nadalin 0 Reputation points
2024-12-19T20:19:36.5766667+00:00

I started using OneDrive over a month ago, and all my files were removed from my hard drive. I have since tried to restore my files to my hard drive and all the downloads from OneDrive have failed. I have sent a message to Microsoft requesting assistance, and one rep answered 3 days ago and has not been available since, nor provided any support. Additionally, I'm no longer able to attach files to emails, and my Office Suite (word, excel) are not working properly.

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 26,606 Reputation points Microsoft Vendor
    2024-12-20T08:01:19.8533333+00:00

    Hi，

    It is recommended that you check whether you can see files on the web page, please go to https://onedrive.live.com/login

    If the file is available in OneDrive on the web, please try to re-sync files with OneDrive in local.

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. Charlene Nadalin 0 Reputation points
    2024-12-22T17:41:41.03+00:00

    How do I resync to local? I don't see that option.

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