Share via

How do I use Azure credits from a global admin account?

Ndechi Maro 61 Reputation points
2024-12-26T04:59:04.2766667+00:00

We have two Global admins on our Microsoft 365 account and the Azure credits are on the other admin's Azure portal account which I can not access. I want to apply the credits to our subscription. How can I do this?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,892 questions
0 comments
Accepted answer
  1. SadiqhAhmed-MSFT 48,256 Reputation points Microsoft Employee
    2024-12-26T16:46:15.55+00:00

    @Ndechi Maro Greetings!

    To transfer Azure credits to other account (subscription), you need to contact Azure billing team by raising a support request and request for Azure credits transfer. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

    Here is the link - https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case.

    FYI: Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge.

    https://azure.microsoft.com/en-us/support/plans/

    User's image

    User's image

    Refer to the Azure Credits & Billing FAQs

    Hope this helps. Please write back to us if you have any questions.

    If the response helped, do "Accept Answer" and up-vote it

    0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.