We’re unable to validate your phone number

Mene Woron 0 Reputation points
2024-12-26T13:13:29.7166667+00:00

Dear Azure Support Team,

I am encountering an issue while creating my Azure account. The process fails to validate my phone number and displays the message: “We’re unable to validate your phone number.”

I have confirmed that the phone number is correct and would appreciate your assistance in resolving this issue. Please let me know if you need any additional information from my end.

Thank you for your support.

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  1. akinbade abiola 21,045 Reputation points
    2024-12-26T14:53:09.7333333+00:00

    Thanks for your question.

    I've seen this a few times and it can usually be solved by reaching out to billing support. Billing support is completely free, but since you don't have a subscription yet you can dial the global service numbers here:

    https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola


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