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i got the same issues...
from Malaysia
Cannot Signup for Azure Free Account With My Phone Number
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 9%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
pubudu madhusanka
0
Reputation points
I am experiencing an issue while trying to sign up for an Azure Free Account. I am from Sri Lanka, and I have entered my phone number (e.g., 77*******), which is a 9-digit number, but it is not working during the sign-up process.
I have also tried using different mobile numbers and creating accounts with different email addresses, but the problem persists.
3 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 91%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Faisol Miskon 0 Reputation points2024-12-29T17:19:28.3866667+00:00 -
Gulnaz Mushtaq 410 Reputation points MVP2024-12-29T19:04:58.8733333+00:00 Hi Pubudu
Ensure you have entered your phone number correctly, including the country code. Try a different phone number. If possible, use a different one to see if the issue persists. If the problem continues, it might be best to contact Azure support for further assistance.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 76%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VarunTha 10,365 Reputation points Microsoft Vendor2024-12-30T03:33:03.4833333+00:00 Hi pubudu madhusanka,
For customized support with your problem, you can contact customer support in your country or region. To get targeted assistance, please submit a subscription ticket to our support team. You can create a (free) support request with the Azure subscription support team by selecting Subscription Management as the issue type.For more information, see this FAQ: How do I create a support request if I cannot sign in to the Azure portal?
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