2 Learn Accounts Incorrect one used for Exam

Carlos Mukoyi 0 Reputation points
2025-01-02T17:38:34.07+00:00

I have 2 learn profiles.

I have passed Az400 in the 2nd profile by mistake. I should have used the first profile which has other certifications.

Can the 2 profiles be merged with all the certifications kept?

I passed AZ400 and have not received my certificate yet. Is it because my prerequisite az104 is another profile?

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  1. Andreas Baumgarten 114.9K Reputation points MVP
    2025-01-02T18:39:37.3333333+00:00

    Hi @Carl ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    Microsoft Training Support Forum

    Microsoft Certification - Profile/MCID Assistance

    Microsoft Certification - Profile/Account Linking

    It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

    or "Ask a new question >" and Learn/Cert Moderators will help you.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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