Issue with the sandbox being unavailable on Microsoft Azure Fundamentals

luis baldassari 40

Hey everyone, I’ve been trying to use the MS Learn Sandbox for a module, but I keep running into this annoying error message:

“The sandbox for this module is currently unavailable. We're working to resolve this as quickly as possible. In the meantime, you may be able to complete this module's exercises using your personal subscription, but charges may apply and you may have to modify the instructions for your subscription.”

Has anyone else run into this? Is there a way to fix it? If you’ve figured out a workaround (other than jumping into my personal subscription and risking charges), I’d really appreciate the advice.

Thanks in advance for any help!

Andrew White 10 Reputation points

2025-01-04T12:56:36.19+00:00

Getting the same. The workaround linked by Oury also now appears to be broken, but from the comments there it seems to still be being investigated.

I hope it's fixed soon, I put aside some time over the holidays to get this done and am rapidly running out of holiday! :D
Darrell 145 Reputation points

2025-01-04T22:44:21.4066667+00:00

Its been 16 days, perhaps more, that this has been down. I don't think there is any hope that it will be fixed soon. They can't even give an ETA or even affirm it is a top priority for their team. It makes me wonder what has caused this outage.
Andrew White 10 Reputation points

2025-01-07T23:07:33.4433333+00:00

Out of holiday now; and no, it doesn't really inspire confidence in Azure.
Arun Kumar M 0 Reputation points

2025-01-08T00:27:06.93+00:00

Sandbox feature is working now .
https://zcusa.951200.xyz/en-us/training/modules/introduction-to-azure-app-service/7-create-html-web-app
Arun Kumar M 0 Reputation points

2025-01-08T00:28:22.04+00:00

Sandbox feature is working now
https://zcusa.951200.xyz/en-us/training/modules/introduction-to-azure-app-service/7-create-html-web-app
Andrew White 10 Reputation points

2025-01-08T14:19:55.4533333+00:00

Still "currently unavailable" here: https://zcusa.951200.xyz/en-us/training/modules/describe-core-architectural-components-of-azure/4-exercise-explore-learn-sandbox

But I see it might be working on you link, Arun? Can I make a sandbox there then use it for the course I'm doing?
Arun Kumar M 0 Reputation points

2025-01-08T15:02:47.66+00:00

Hi Andrew ,
yes with link you can enable the activate the sanbox.
https://zcusa.951200.xyz/en-us/training/modules/introduction-to-azure-app-service/7-create-html-web-app

Please find the screenshot for your reference
Mark Williams 5 Reputation points

2025-01-08T15:16:58.8+00:00

hiya. I am still getting the 'The sandbox for this module is currently unavailable. We're working to resolve this as quickly as possible. In the meantime, you may be able to complete this module's exercises using your personal subscription, but charges may apply and you may have to modify the instructions for your subscription.' message

Accepted answer

Oury Ba-MSFT 19,991 Reputation points Microsoft Employee

2025-01-02T23:35:50.71+00:00

@luis baldassari Thank you for reaching out.

I am sorry to hear about the issue you are facing with MS Learn Sandbox.

Seems looks like it is a known issue and there is ongoing work for a fix / resolution for the issue.

Please try the workaround suggested by TP in this thread for now and let us know if that helps.

https://zcusa.951200.xyz/en-us/answers/questions/2133473/unable-to-see-microsoft-learn-sandbox-to-work-on-m

Regards,

Oury
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Oury Ba-MSFT 19,991 Reputation points Microsoft Employee

2025-01-02T23:37:20.04+00:00

@luis baldassari Please do also try to either clear cache or use incognito /private Window.

Please comment below if that does not help.

Regards,

Oury

luis baldassari 40 Reputation points

2025-01-03T00:11:22.9333333+00:00

Thanks for the suggestion! I’ve actually already tried the troubleshooting steps (restarting, clearing cache, different browsers—you name it), but the issue persists.

If it’s an ongoing fix on Microsoft’s end, I guess I’ll just have to wait it out. Appreciate the response, though!

Darrell 145 Reputation points

2025-01-03T06:46:44.9866667+00:00

This has been an issue since at least Dec 20, 2024, perhaps earlier. On other threads the MSFT vendor claims they are "working on it". They won't give any ETA and won't even say it is a priority to fix. Quite often they close down threads with a link to solutions that they know will not work since the lab is down.

Oury, do you know if the vendor has any ETA for this issue or have this at any priority. 14 days or more of downtime seems to be quite long....

https://zcusa.951200.xyz/en-us/answers/questions/2134723/azure-training-sandbox-not-working-how-long-is-the?comment=question#comment-1871151

praneeth kancherla 20 Reputation points

2025-01-04T00:32:18.86+00:00

Yes, this is definitely an issue from past 10+ days. It feels like this is the lowest priority for the MS which is evident from proper lack of response and workarounds.

habib ouldmoussa 0 Reputation points

2025-01-05T07:22:26.3766667+00:00

If there is no patch for this problem, it must be said that we find another solution, there are people working in the world, thank you.
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Arun Kumar M 0 Reputation points

2025-01-08T00:28:54.5866667+00:00

Sandbox feature is working now
https://zcusa.951200.xyz/en-us/training/modules/introduction-to-azure-app-service/7-create-html-web-app
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