Azure Cost Management data has stopped as of 12/26/24

Hi @PerriDCTech Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

Sometimes there is a delay in updating the data. It could just be that the system needs a little bit more time to process everything. Check back in a few hours or tomorrow to see if the data shows up.

Also, Azure sometimes experiences service interruptions that prevent data from being updated. You can check the Azure Status page to see if there are any ongoing issues that could affect your cost data.

If there have been recent changes to your account or subscription, that may have caused the data to not display correctly. Double check that everything is set up exactly as it should be.

Sometimes the browser can cause problems with data display. You can try deleting your browser file or opening a portal in another browser (Chrome, Firefox, Edge, etc.) to see if that helps.

If your billing cycle or timeline structure has changed, it could affect how pricing information is displayed. Double check those settings to make sure they are correct.

If none of the above steps work, it may be time to contact Azure support. They will be able to thoroughly inspect and help with repairs.

If you are any references please go through these links:-

https://zcusa.951200.xyz/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

https://zcusa.951200.xyz/en-us/azure/cost-management-billing/

If you have any further queries, do let us know

For the past 3 and half years my company has required daily reporting - so my familiarity with the cost management report behavior is extensive - There should be daily costs accumulated in the cost management reports - delivered daily from Microsoft Azure.

These costs stopped as of 12/26/24 - There are no costs delivered since this date in the portal. There are no costs for January available either - and it being the 7th of the month, that is unheard of.

Hi @PerriDCTech

Thanks for the extra details! I totally understand how important it is for you to have the daily cost data, especially since you’ve been receiving it for the last few years.

Since your cost data stopped showing from 12/26/24 and there’s nothing for January either, here are a few things you can try:

Sometimes, the system just takes a little longer to update the data. It might be worth checking back in a few hours or even tomorrow to see if things have caught up.

It’s also a good idea to check the Azure Status page to see if there’s any ongoing issue that could be affecting the cost data updates.

Sometimes, the browser can be the culprit. Try clearing your cache or opening the portal in a different browser (Chrome, Firefox, or Edge) to see if the data shows up.

If anything changed recently with your subscription or billing setup, that might be causing the problem. It’s worth double-checking to make sure everything is set up the way it should be.

If you're relying on an API to pull the data, it could be an issue there as well. Make sure the feed is set up correctly and isn’t being interrupted.

If nothing works, I recommend reaching out to Azure Support. They can look into it more deeply and help fix the issue. You can create a support request here: How to Create an Azure Support Request.

If you have any further queries, do let us know