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How to remove payment methods in subscription sign up page for Azure?

Chua Shan Jing 0 Reputation points
2025-01-09T16:05:34.4633333+00:00

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I recently attempted to sign up for a subscription on Azure, but the account was deemed ineligible, and the subscription creation failed. However, during the sign-up process, I added a payment method. Now, I’m trying to remove this payment method, but I cannot find an option to do so in the "Select Payment Method" section. I checked my Microsoft account under Payment Methods as well as Azure Portals', but no cards are listed there. Despite clearing my browser cache, history, and cookies, the card still appears under the associated payment methods in Azure. Where is Azure storing this payment information, and how can I ensure my card is no longer associated with this account? I don’t want my payment details linked to an unused or ineligible account.

Signup: https://go.microsoft.com/fwlink/?linkid=2227353&clcid=0x409&l=en-us

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Pavan Minukuri 1,025 Reputation points Microsoft Vendor
    2025-01-09T23:04:56.0333333+00:00

    Hi Chua Shan Jing,
    Welcome to Microsoft Q&A, Thanks for asking question here!
    Steps to Remove Payment Method

    1. Sign-in to the azure portal and navigate to cost management + billing.
      2.Under the Billing section, click "Billing profiles."
      3.Choose the billing profile with the payment method you want to remove.
      4.Click "Payment methods" in the left menu.
      5.Find the credit card you want to remove.
      6.Click the ellipsis (...) next to it and select "Delete." 7.If the card can't be deleted, check if any active subscriptions or charges are preventing it.
      8.If deletion is allowed, confirm by clicking "Delete" in the confirmation window.

    Reference link: https://zcusa.951200.xyz/hi-in/azure/cost-management-billing/manage/change-credit-card

    Please let me know if anything required!

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