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How to fix the issue of a wrong subscription ID issued

Ben Joseph 0 Reputation points
2025-01-10T07:00:22.8533333+00:00

Good morning. I was issued a wrong subscription ID on providing my credit card details, this has prevented me from doing certain tasks with my Microsoft Azure account. I.e I was issued an Azure subscription 1 ID instead of Microsoft subscription. What could be done to rectify this? Kindly enlighten and educate me, thank you.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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Azure Startups
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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  1. Abiola Akinbade 21,460 Reputation points
    2025-01-10T07:37:07.2766667+00:00

    Hello Ben Joseph,

    Thanks for your question.

    Azure subscription 1 is default name when a subscription is created. The Subscription name is just for identification and it doesn't have any impact so I would not think that should prevent you from doing anything. This is more likely an RBAC/permissions issue imo.

    • I would recommend you check that that your user account has the necessary roles assigned. Ensure that your user has the “Owner” or “Contributor” roles. You can do this by going to portal.azure.com > subscription and on the left pane selecting IAM.
    • Also, ensure your credit card details are accurate and up to date. Go to Cost Management + Billing” section, select “Payment methods,” and confirm this works if its a PayGo subscription. See: https://zcusa.951200.xyz/en-us/azure/cost-management-billing/manage/change-credit-card

    However if you do want to change your offer, See: https://zcusa.951200.xyz/en-us/azure/cost-management-billing/manage/switch-azure-offer

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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