Access to Microsoft Teams blocked after disabling policy for unmanaged devices

Vincent 0 Reputation points
2025-01-15T12:25:13.0966667+00:00

Hello there,

Yesterday, I disabled the policy restricting access from unmanaged devices, as outlined in the Microsoft documentation. (https://zcusa.951200.xyz/nl-nl/sharepoint/control-access-from-unmanaged-devices?WT.mc_id=365AdminCSH_spo)

The policy has also disabled in Entra ID Conditional Access:
Scherm­afbeelding 2025-01-15 om 13.20.33

However, users are still experiencing issues when attempting to access the Microsoft Teams desktop client. They receive error code 53000, indicating that a Conditional Access policy requires a compliant device, and the device is not compliant. This happens also with OneDrive connection.

I understand that policy changes might take some time to propagate. Could anyone advise on the typical duration for such changes to take effect? Are there any steps I can take to expedite this process or verify that the policy has been correctly disabled?

Thank you in advance for your assistance.

Best regards,

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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