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Healthcare Provider Improves Customer Service & Stock Visibility with CRM Solution

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Many companies would love to boast about a 200% increase in productivity but this Evolution Homecare managed to do with the help of Microsoft Dynamics CRM. What is more, we've decided to put it into a nice video for you. 

Evolution Homecare manage the distribution of pharmaceuticals directly to patients on behalf of the NHS and other healthcare providers nationwide. Following the deployment of Microsoft Dynamics CRM, Evolution enjoyed a 200% productivity improvement, as staff are now better able to manage their interactions with patients, catering delivery times to their specific requirements and working with partners to ensure patients are receiving the correct care. They have also managed a reduction in stock holding by 40%, which has in turn reduced costs.

Take a look at the video for this case study...

Case study video originally taken from the Microsoft Case Studies website.

Posted by Howard. Microsoft UK in Public Sector Team.