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VL Subscribers with multiple download benefits not able to see all downloads - fixed last Friday

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For VL subscribers that have multiple download benefits, you were only seeing downloads and keys associated with one of those benefits. This was fixed late last week. If you click the Downloads link at the top of the page, it will still show downloads that match the first subscription in your list of several. In order to see products and keys associated with each benefit, you will need to go the Subscriptions Management page and click on the other subscriber downloads link from there. We are looking at whether we can abstract this out longer term but doing so might actually cause detrimental impacts so needs further evaluation.

In the meantime, go to the Subscriptions Management page and click the download link from there for your subscription with multiple downloads to ensure you see the correct downloads.

Note that not all VL Subscribers have this issue, and no Retail Subscribers have this issue.

Comments

  • Anonymous
    April 29, 2008
    PingBack from http://www.windows-vista.luiscorreia.com/vl-subscribers-with-multiple-download-benefits-not-able-to-see-all/

  • Anonymous
    April 29, 2008
    Meh. Just bring back the old MSDN Subscriptions site and all will be well, whoever designed the new menu-driven site should be sacked.

  • Anonymous
    April 30, 2008
    I agree with Tim.  What was wrong with the old MSDN Subscriptions site?  I hate the new dang menu doo-dad.

  • Anonymous
    May 05, 2008
    I agree with Tim.  I cannot find my downloads correctly yet.

  • Anonymous
    May 09, 2008
    Agree... The new site doesn't work .. we have several customers who now has to use the CD's shiped from MS instead of dl. All grayed out and you have to call in order to get ms to fix it.. It's no longer easy to use the site and find your products.. If MSDN was a steak it would be raw instead of red , medium or well done ! - MS do a roll-back