Assigning Work Requests
For most of my projects, I don't get the benefit of assigning work requests to others. (However, for one of my current projects, the project's chief decision-maker and I have agreed to let me assign work requests when I finish them back to her for review.)
For projects where multiple individuals are involved, I typically use the following criteria when assigning work requests to them:
- Currently-assigned subject matter areas.
- Expertise in similar subject matter areas.
- Seniority in the organization.
- Job title, level, roles, and responsibilities.
- The individual's interest in the subject matter.
- Current committed-to workload.
- Upcoming planned time away from work.
The better I understand my team members' schedules, skills, and interests, the easier it is for me to schedule work requests and feel confident that they'll get it done faster and with a reasonable satisfaction level while they work.
In future posts, I will discuss how I schedule and track work requests to increase my efficiency.
-- Paul
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Comments
- Anonymous
June 16, 2009
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