Analytics overview
Microsoft Community Training platform provides out of the box rich analytics for tracking progress in learning, course completion and engagement and performance of learners. These insights enable the administrators to monitor progress and improvise training programs. Analytics empower the organization to make improved decisions about their training program which is always supported by data and behavior of users, thus enabling smart program administration.
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Role-based admin access to analytics
Analytics on the management portal is accessible to Global Admins, Organization Admins, Learning Path Admins, Category Admins, Course Admins and Group Admins. Depending upon the administrative role, users will have access to relevant reports and dashboards on the platform.
For example, the Global admin can access all the learner analytics on the portal; the Organization Admin can access all analytics for a given organization; the Category admin can access learner analytics for complete category and its courses; the Course admin can access learner analytics for the course and the Group admin can access learner analytics only for the users in the group.
Here is the high-level comparison of analytics information available to different admins:
In-built analytics report available to administrators
To provide a rich out of the box experience to an admin, Microsoft Community Training platform provides different views, designed to facilitate tracking learner progress and program monitoring at various levels:
Overall Summary - Provides a high-level picture of learner enrollments and course completion
Category Analytics - Allows an admin to track the progress of various courses in a category
Course Analytics - Allows an admin to track the course progress
Group Analytics - Allows an admin to view the progress of a group of users
Individual Learner’s Report Card - Allows an admin to view the progress of a learner in all the different courses