Extend Customer Insights with Azure Machine Learning

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Admins, makers, or analysts, automatically - This feature is released. Oct 31, 2019

Business value

Easily extend Customer Insights through your own Azure Machine Learning models, predict outcomes, and create deeper insights within your unified customer profile—for example, by predicting next steps.

Feature details

Extend Customer Insights with Azure Machine Learning:

  • Automate the export of Customer Insights unified profiles to your Azure subscription, run your models using Azure Machine Learning, and ingest the results back into Customer Insights.  
  • Add the ability to use model results in measures, segments, and reporting.

See also

Implement custom machine learning models (docs)