New Support Request option in the Business Central Administration Center
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, or analysts, automatically | - |  Oct 1, 2019 |
Feature details
In the Business Central Administration Center, a new support option will improve the support process for partners. In the Dynamics shell, select the question mark to see New Support Request. You will then be directed to a new portal to enter support tickets for Business Central. To get updates and manage the support request, you will use the new portal. The Business Central Administration Center is the new starting point so partners have clear direction on where to enter the tickets.