Upsell and cross-sell using available discounts by enabling store associates to view promotions in POS
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| End users by admins, makers, or analysts |  Apr 13, 2020 |
Jul 10, 2020 |
Business value
Promotions play an important role in motivating customers when making purchasing decisions. Holidays and seasonal events, when the retail market is flooded with enticing promotions, bring the highest volume of sales. If store associates know and understand the promotions, they can easily leverage these promotions to upsell and cross-sell items.
Feature details
This feature has two main parts. First, it helps the sales associates learn more about ongoing promotions. Knowing about the promotions can help during interactions with customers. Second, promotions will be displayed based on the items in the cart. This can help the cashier cross-sell items, as it can provide additional savings for the customer.
See also
Show discounts in POS (docs)