Multi-hop relationships

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in the audience insights capability of Dynamics 365 Customer Insights. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Sep 30, 2021 -

Business value

Provides users with greater flexibility to create relationships with the customer entity where the customer entity is not directly related to the activity entity.

Feature details

This feature allows users to map their activity data to their customer entity using an intermediate entity if a direct mapping is not available. The user can choose any intermediate entity that is not used as part of the data unification process.

See also

Multi-hop relationship (docs)