Improvement to incoming call notifications on Android
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Remote Assist. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | 
Mar 30, 2022 |
Business value
Customers using Android devices can now manage Microsoft Teams mobile and Dynamics 365 Remote Assist mobile notifications so they do not conflict with each other, which improves the user experience.
Feature details
Customers using Android devices that have both Microsoft Teams mobile and Dynamics 365 Remote Assist mobile installed can adjust their settings to ensure only the appropriate application sends incoming call notifications.
When both Microsoft Teams mobile and Dynamics 365 Remote Assist mobile notifications are enabled, Microsoft Teams mobile will take priority; no Dynamics 365 Remote Assist incoming call notifications will appear. When Microsoft Teams mobile notifications are disabled, Dynamics 365 Remote Assist will send incoming call notifications if enabled in the app settings.