New enhanced schedule board enabled for new customers
Important
This content is archived and is not being updated. For the latest documentation, go to New and upcoming features in Field Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users, automatically | - | 
Jan 31, 2022 |
Apr 1, 2022 |
Business value
With 2021 release wave 2, the new schedule board is at functional parity with the old schedule board along with many other usability and performance improvements. In 2022 release wave 1, we improve user experience by bridging the functional gaps between hourly and multiday views on the schedule board to improve dispatcher productivity.
Feature details
The new schedule board will be the default experience for new tenants. Existing tenants will still have the option to use the legacy schedule board.
Updates in this release include:
- Usability and performance enhancements.
- Bridged the gap between hourly view and daily view by showing more booking info and booking tooltips on the daily view.
- Enabled dispatchers to work more productively by improving the full screen mode to show more resources and requirements. When bookings are created, dispatchers can continue working on the schedule board with no interruption.
- Better Bing Maps integration on the Gantt and map views to better display clusters of requirements when the pins are close together.
- Dispatchers can easily get driving directions with one click and see a resource's driving route.
- Settings page usability improvements.
Thank you for your idea
Thank you for submitting this idea. We listened to your idea, along with comments and votes, to help us decide what to add to our product roadmap.
See also
Experience the new and improved schedule board in Dynamics 365 Field Service (docs)