What's supported

Article
10/04/2024

Use the Dynamics 365 for phones and Dynamics 365 for tablets mobile apps to run Dynamics 365 Customer Engagement (on-premises) apps.

Install the Dynamics 365 for phones and Dynamics 365 for tablets mobile apps on your iOS and Android devices.

Supported devices for the mobile apps

Platform	Versions	RAM (minimum)
iOS	14 or later	1 GB (2 GB recommended)
Android	7.1.1 or later	2 GB (3 GB recommended)

Install the apps

To install the apps, go to Install the apps from your device’s app store.

Supported tablets to run customer engagement apps in a web browser

For full functionality and optimized experience, we strongly recommend that you use the Dynamics 365 mobile app. If you don't have the Dynamics 365 mobile app installed, you can use the web browser on your tablet to run your apps as long as your device has sufficiently high screen resolution.

Supported tablets to use the web browser

Platform	Versions	Minimum Resolution or Screen Size
Apple iPad	iOS 14 or later	9-inch screen (diagonal) or larger or iPad Mini with 7.9 inch screen
Android tablet	7.1.1 or later	1366 x 768 resolution (720p)
Windows tablet or PC	10	1366 x 768 resolution (720p)

Customer engagement apps running on a web browser on an iOS or Android tablet provides a similar experience to using it with a web browser on your desktop or laptop computer. However, some features aren't available on the mobile app or mobile web browser, including:

Pinch and zoom
Yammer
Reports
Service Calendar
Customization/Editors
System Settings
Advanced Find
Process dialogs
Skype for Business presence
Entities that use classic forms such as Goal and Order Product see, Entities using classic forms.

For more information about web browser support, see Web application requirements for Microsoft Dynamics 365 apps.

Supported languages for Dynamics 365 for phones and Dynamics 365 for tablets

When the application first loads after installation, it will determine the device language and load the user interface in that language. Once you sign in and launched an app, the language is selected based on your personal options or the base language in Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises). If a language isn't supported, Engish is used.

Dynamics 365 for phones and Dynamics 365 for tablets support the following languages:

Arabic (Algeria) - 5121
Arabic (Bahrain) - 15361
Arabic (Egypt) - 3073
Arabic (Iraq) - 2049
Arabic (Jordan) - 11265
Arabic (Kuwait) - 13313
Arabic (Lebanon) - 12289
Arabic (Morocco) - 6145
Arabic (Qatar) - 16385
Arabic (Saudi Arabia) - 1025
Arabic (Tunisia) - 7169
Arabic (U.A.E.) - 14337
Arabic (Yemen) - 9217
Basque (Basque) - 1069
Bulgarian (Bulgaria) - 1026
Catalan (Catalan) - 1027
Chinese (Hong Kong S.A.R.) - 3076
Chinese (People's Republic of China) - 2052
Chinese (Simplified) - 2052
Chinese (Taiwan) - 1028
Chinese (Traditional) - 1028
Croatian (Croatia) - 1050
Czech (Czech Republic) - 1029
Danish - 1030
Dutch - 1043
English - 1033
Estonian - 1061
Finnish - 1035
French - 1036
Galician - 1110
German - 1031
Greek - 1032
Hindi (India) - 1081
Hungarian - 1038
Indonesian - 1057
Italian - 1040
Japanese - 1041
Kazakh - 1087
Korean - 1042
Latvian - 1062
Lithuanian - 1063
Norwegian - 1044
Polish - 1045
Portuguese (Brazil) - 1046
Portuguese (Portugal) - 2070
Romanian - 1048
Russian - 1049
Serbian - 2074
Slovak - 1051
Slovenian - 1060
Spanish - 3082
Swedish - 1053
Thai - 1054
Turkish - 1055
Ukrainian - 1058

FAQs about supported languages

Are there limitations if Dynamics 365 mobile app is used with one of the supported languages?
No, there are no limitations.
Are there extra requirements for customizations?
No, there aren't extra requirements.
How do the translations work?
The translation takes place in Unified Interface and is natively used in the Dynamics 365 mobile app.

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