Check out faster with optimized payment flows

Important

This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Apr 26, 2024 Jun 7, 2024

Business value

Efficiency and predictability are key to the smooth operation of a point of sale (POS) system, especially when it comes to payment processing. When store associates can process customer payments across a variety of payment types with minimal friction, customers spend less time waiting. Dynamics 365 Commerce is improving the POS payment processing user experience to create more consistent workflows across payment types, which can result in efficiencies to the checkout process and more satisfied customers.

Feature details

The payment processing workflows for Dynamics 365 Commerce POS apps are benefiting from several updates and improvements. The updates apply across all POS experiences, including Store Commerce for Windows, Android, and iOS, and Store Commerce for web.

Improvements include:

  • New, consistent payment user interface (UI) patterns across payment types for credit card and cash flows.
  • Enhanced workflows for payment methods that are currently unintuitive or overly complex.
  • Ability to send payments directly to the payment terminal during checkout.
  • Smart denominations which anticipate cash payment amounts based on the amount due and denominations available.

Screenshot of simplified payment processing in Store Commerce POS.

See also

Check out faster with optimized payment flows (docs)