Check out faster with optimized payment flows

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users by admins, makers, or analysts Oct 4, 2024 Dec 2024

Business value

Efficiency and predictability are key to the smooth operation of a point of sale (POS) system, especially when it comes to payment processing. When store associates process customer payments across a variety of payment types with fewer steps, customers spend less time waiting. Optimize the Dynamics 365 Commerce POS payment processing user experience to create more consistent workflows across gift card, voucher, and customer account payment types that make the checkout process more efficient.

Feature details

The payment processing workflows for Dynamics 365 Commerce POS apps are benefiting from several updates and improvements. The updates apply across all POS experiences, including Store Commerce for Windows, Android, and iOS, as well as Store Commerce for web.

Improvements include:

  • New payment methods: New, consistent payment user interface (UI) patterns across payment types for gift card, voucher, and customer account workflows.
  • Enhanced workflows: New, simpler UI for payment methods that are currently unintuitive or overly complex.
  • Payment terminal integration: Ability to send payments directly to the payment terminal during checkout.

Screenshot of simplified payment processing in Store Commerce POS.

See also

Check out faster with optimized payment flows (docs)