Use Microsoft OneLake as a data source
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | Feb 2025 | - |
Business value
Dynamics 365 Customer Insights helps generate insights from all your customer data stored in your data lake, whether it’s built using Azure Delta Lake or the new OneLake. When you use Customer Insights together with Microsoft Fabric, you can focus on generating the insights you need while cutting costs, reducing the effort and time needed to move, integrate, and transform customer data from any source.
Increase agility in decision-making with up-to-date insights that you can use in various Dynamics 365 applications and for data warehousing, data sharing, and advanced analytics/machine learning scenarios directly through Fabric—all without the need for expensive data movement or ETL.
Feature details
- Build your customer data platform by adding Customer Insights on top of Fabric. If you already use Customer Insights as your customer data platform, attach your data in OneLake to Customer Insights.
- Explore and select data stored in OneLake to be included in Customer Insights workflows.
- Save time with OneLake Delta format. No need for separate data formatting in full or upserts folders. Customer Insights seamlessly harnesses Delta Lake capabilities for OneLake interactions.
Example scenario: Contoso Coffee has recently centralized their data estate using Microsoft Fabric and are able to leverage the Fabric OneLake as a shared source for all kinds of analytical workloads. In the past, they would copy data from OneLake to an Azure storage container, using the Delta format, or the Common Data Model format. Now, they can simply connect Customer Insights to their Fabric OneLake directly, allowing them to unify customer data and create deep insights without copying data, or perform any ETL. With this approach, they can get insights faster than ever as data pipelines no longer create delays and Fabric's use of Delta format allows Customer Insights - Data to process just the incremental daily changes.
