About order entry deadlines

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

In many companies, a sales order must be received before a certain time of day for the sales order to be treated as if it is received that day. If the order is received after this deadline, the company treats the sales order as if it is received the next business day.

You set up order-entry-deadline times for all the days of the week in the Order entry deadlines form. If an order is received after this time, it will be treated as if it is received the next day. By default, these times are set to 23:59 – that is, one minute to midnight at the end of the relevant day. You can change the default times, so that they coincide with actual ship- or receipt-deadline times.

You can define order-entry deadlines for a specific group of customers. This could be relevant, for example, if you want to allow a group of specific customers to have order-entry deadlines that are later than those of other customers. First, you define groups for order-entry deadlines in the Order entry deadline groups form, and then you assign the groups to customers. You assign the groups to customers in the Customers form.

If your company consists of several sites, you can set up order-entry deadlines per site. If the sites are located in different time zones, the order-entry deadline is set up in the site time zone. However, when you are working with sales orders and sales quotations, the order-entry deadline is converted to your time zone in the Available ship and receipt dates form.

You define allowed combinations of sites and order-entry-deadline groups in the Activate order entry deadline combinations form.

Example: Order-entry deadline

Today is Tuesday and the time is 17:00. If you set the order deadline to 16:00 on Tuesday and try to set the ship date as today’s date (assuming zero lead time), you will get a warning that the date is invalid if the Delivery date control check box is selected. This warning will appear on the Available ship and receipt dates form, on which you can choose alternative dates.

Example: Different order-entry deadline per site

Your company consists of two sites. The sites are located in two different time zones.

Sites A and B have defined the following order-entry deadlines.

You are the order processor, and you are located in Utah, where the time zone is MST (Mountain Standard Time).

This means that as long as you place orders with site A before MST 14:00 and with site B before MST 12:00, you meet the order-entry deadlines for both sites.

The following table shows the order-entry deadlines for sites A and B, converted to MST time.

Example: Same order-entry deadline per site

Your company consists of two sites. The sites are located in two different time zones.

Sites A and B have defined the following order-entry deadlines.

You are the order processor, and you are located in Utah, where the time zone is MST (Mountain Standard Time).

This means that as long as you place orders with site A before MST 14:00 and with site B before MST 11:00, you meet the order-entry deadlines for both sites.

The following table shows the order-entry deadlines for sites A and B, converted to MST time.

See also

About delivery dates

Set up delivery date control

Create and manage order entry deadline groups

Activate order entry deadline combinations

Set up order entry deadlines

Set up the transport calendar