Change the service order stage
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
Follow these steps to move a service order to the next stage in the service workflow or revert it to a previous stage.
Click Service management > Common > Service orders > Service orders.
Select the service order, and then click the Dispatch tab.
On the Action Pane, click either Next stage or Previous stage.
In the Change service stage form, select the appropriate stage.