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Create reason codes

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

  1. Click Service management > Setup > Service orders > Stage reason codes.

  2. Press CTRL+N to create a new reason code.

  3. Press CTRL+S to save the reason code.

When you are prompted for a reason code to explain why you are updating a stage of the service order, you can select any of the reason codes that you create here.