Modify a Service BOM
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
You can record the history of an element in a service BOM. Every time that you update a BOM line, a history line is created in the History pane. The history line shows the current state of the BOM line.
Update a service BOM element
Click Service management > Common > Service agreements > Service agreements.
Click Edit to open the Service agreements details form.
On the Action Pane, click Service objects to open the Service objects form.
Select the object to update a BOM line for, and then click Designer.
In the Designer form, select the BOM line to update, and then click Edit BOM line.
Note
On the Setup tab, select the Edit when adding check box if you want the Edit BOM line form to open when you drag a line into the service BOM.
In the Quantity field, enter the quantity.
If you want to create a service order line for the replacement item, which can then be invoiced, select the Create service order line check box.
Click OK to close the form.
Delete a service BOM line
Click Service management > Common > Service agreements > Service agreements.
Click Edit to open the Service agreements details form.
On the Action Pane, click Service objects to open the Service objects form.
Select the object to delete a service BOM line from, and then click Designer.
In the Designer form, select the BOM line to delete, and then click Delete BOM line.