Post arrival journal for returned products
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
To process a return, first validate the return quantity, update the quantity field in the item arrival journal. Then select a disposition code or indicate that the returned items have to be inspected. After completing these steps, you can post the item arrival journal for the return order.
Click Inventory management > Periodic > Arrival overview.
In the Setup name filter, select Return order.
If the list of receipts is long, use the fields in the Range area to narrow the list.
Locate the line of the return order that you want to post, select its Select for arrival box, and then click Start arrival.
Click Journals > Show arrivals from receipts to open the Location journal form.
Tip
To view detailed information, select a journal, and then click Lines.
Make any necessary updates, and then click Post.
After the journal is posted, the returned items are registered in inventory, and the Return orders form indicates that the items have arrived at the warehouse.