Set up service intervals
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
Click Service management > Setup > Service agreements > Service intervals.
Create a new service interval.
Enter the ID and description of the service interval.
In the Range field, select the range.
In the Frequency field, type the frequency. The frequency is the factor by which you must multiply the range to obtain the interval for a service agreement.
Press CTRL+S to save the service interval.
Example
You want to create a service interval of 10 days.
Create a 10-day service interval
Click Service management > Setup > Service agreements > Service intervals.
Create a new service interval.
Enter the ID and description of the service interval.
In the Range field, select Daily.
In the Frequency field, type 10.
Press CTRL+S to save the service interval.