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Delete a UM auto attendant in Exchange Server

Applies to: Exchange Server 2013, Exchange Server 2016

After you delete a Unified Messaging (UM) auto attendant, the incoming calls that were answered by the UM auto attendant must be answered by a human operator. A UM auto attendant can't be deleted if it's associated with a UM dial plan as the default UM auto attendant.

For additional management tasks related to UM auto attendants, see UM auto attendant procedures.

What do you need to know before you begin?

Tip

Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server.

Use the EAC to delete a UM auto attendant

  1. In the EAC, navigate to Unified Messaging > UM dial plans. In the list view, select the UM dial plan you want to edit, and then click Edit Edit icon..

  2. On the UM Dial Plan page, under UM Auto Attendants, select the UM auto attendant you want to delete. On the toolbar, click Delete Delete icon.. On the Warning page, click Yes.

Use the Shell to delete a UM auto attendant

This example deletes a UM auto attendant named MyUMAutoAttendant.

Remove-UMAutoAttendant -Identity MyUMAutoAttendant