Sandbox capabilities for Reseller relationship

Applies to: Partner Center | Partner Center operated by 21Vianet | Partner Center for Microsoft Cloud for US Government

This article explains what is supported in the Sandbox for reseller relationships between the partner and the customer.

Prerequisites

  • Partner Center account credentials. The sandbox scenario supports authentication with both the standalone App and App+User credentials.
  • A customer ID (customer-tenant-id). If you don't know the customer's ID, you can look it up in Partner Center. Select the Customers workspace from the Partner Center menu. Select the customer from the customer list, then select Account. On the customer's Account page, look for the Microsoft ID in the Customer Account Info section. The Microsoft ID is the same as the customer ID (customer-tenant-id).
  • All Azure Reserved Virtual Machine Instances and software purchase orders must be canceled before deleting a customer from the Tip integration sandbox.

Scenarios Supporting Reseller Relationship

  1. Sandbox Direct Bill Partners and Indirect Providers can create relationships with the Sandbox customer.

  2. Sandbox Direct Bill Partners and Indirect Providers can't invite Sandbox customers.

  3. Sandbox Direct Bill Partner and Indirect Providers are able to remove reseller relationship from Partner Center UI and API.

  4. Sandbox Remove Reseller Relationship will call Delete customer AP. This will remove the relationship and delete the customer tenant. {baseURL}/v1/Customers/{customer-Tenant-id}

    In the Sandbox

    Direct bill partners:

    • Can add new customers
    • Can't request relationships with existing customers

    Indirect providers:

    • Can add new customers
    • Can't request relationships with existing customers
    • Can't request have a relationship with an Indirect reseller – your relationship with an Indirect Reseller will be established when you create an Indirect Reseller sandbox

    Indirect reseller:

    • Can have relationships with existing customers
    • Can't request new relationships or add new customers

    In Partner Center

    Direct bill partners:

    • Can add new customers
    • Can request relationships with new customers

    Indirect providers:

    • Can add new customers
    • Can request relationships with new customers
    • Can have relationships with indirect resellers

    Indirect resellers:

    • Can't add new customers
    • Can request relationships with new customers

Follow the Remove Reseller Relationship for the customer for details. However, there are some differences between the Product and Sandbox capabilities.

REQUEST SYNTAX

Method Delete
Delete {baseURL}/v1/Customers/{customer-Tenant-id}

Request body: None

Response success and error codes

Each response comes with an HTTP status code that indicates success or failure and additional debugging information. Use a network trace tool to read this code, error type, and additional parameters. For the full list, see Partner Center REST error codes.