How to Configure a Management Server for Client Monitoring in Operations Manager 2007

Use the following procedures to configure a Management Server for the server component of the Client Monitoring feature of Operations Manager 2007. For information on Client Monitoring, see About Client Monitoring in Operations Manager 2007.

The Operations Manager 2007 Client Monitoring Configuration Wizard is used to configure the server component of Client Monitoring on an Operations Manager 2007 Management Server. To configure the server component of Client Monitoring on multiple Management Servers, run the wizard once for each Management Server. An example of when you might configure multiple Management Servers for Client Monitoring is if the connection between specific clients and Management Servers is less expensive.

To launch the Client Monitoring Configuration Wizard

1. Log on to the computer with an account that is a member of the Operations Manager Administrators role for the Operations Manager 2007 Management Group.

2. In the Operations Console, click the Administration button.

   Note

   When you run the Operations console on a computer that is not a Management Server, the Connect To Server dialog box displays. In the Server name text box, type the name of the Operations Manager 2007 Management Server that you want the Operations Console to connect to.

3. In the Administration pane, expand Administration, expand Device Management, and then click Management Servers.

4. In the Management Servers pane, right-click the Management Server on which you want to enable Client Monitoring, and then click Configure Client Monitoring. This will start the Client Monitoring Configuration Wizard. Use the same procedure to Disable Client Monitoring on the Management Server. You must also disable Client Monitoring on the clients. For more information, see How to Configure Clients for Client Monitoring in Operations Manager 2007.

   Note

   The Configure Client Monitoring option will be unavailable if the selected computer is a gateway server.

To configure Client Monitoring using the Client Monitoring Configuration Wizard

1. On the Introduction page of the Client Monitoring Configuration Wizard, click Next. The Introduction page is skipped if the wizard has run previously and the Do not show this page again check box was selected.

2. On the Customer Experience Improvement Program page, do one of the following:

   • Leave the default option of No if you do not want your organization to participate in the program, and then click Next.

   Or

   1. Select Yes, if you want your organization to participate in the program.

   2. Leave Use Secure Socket Layer (SSL) protocol selected if you have installed a certificate on your Management Server, leave Use Windows Authentication selected if you want the client computers to authenticate with the Management Server; otherwise, clear the options.

   3. Type the appropriate Port, or leave the default of 51907, and then click Next.

      Important

      For information about installing a certificate on a Management Server, see Security Considerations in Operations Manager 2007.

3. On the Error Collection page, do the following:

   1. Type the local or attached File Share Path, such as C:\ErrorData, for the Management Server that will be used to collect error reports. The files share will be created at the local path on the Management Server and shared with the necessary permissions.

      Important

      The file share path must be on an NTFS partition and have at least 2 GB of free disk space. It is recommended that the path is no longer than 120 characters. The file share path must not be a UNC path or mapped drive letter.

   2. Select Collect application errors from Windows Vista or later computers if you are managing Windows Vista or later operating systems with Operations Manager 2007. Type a Port number, or leave the default 51906. Leave Use Secure Socket Layer protocol selected if you have installed a certificate on your Management Server, leave Use Windows Authentication selected if you want the client computers to authenticate with the Management Server; otherwise, clear the options.

   3. Type the Organization Name, using no more than 22 characters, and then click Next. The Organization Name can display on computers experiencing errors and running Windows Server 2003 and earlier operating systems.

4. On the Error Forwarding page, do one of the following:

   • Leave the Automatically forward all collected errors to Microsoft check box cleared, and then click Next.
   • Or
   1. Select Automatically forward all collected errors to Microsoft if the Management Server is connected to the Internet and you want to forward error reports to Microsoft and receive links to available solutions for those errors.
   2. Select Detailed to help ensure Microsoft can provide a solution to the issue, or leave the default setting of Basic.
   3. Click Next.

5. On the Create File Share page, do one of the following:

   • Select an Existing User Account from the list, and then click Next.

   • Select Other user account, type the User name and Password, select the Domain from the list, and then click Next.

     Important

     The account must have the permissions necessary to create a file share on the path provided in step 3a.

6. On the Create file Share: Task Status page, after the file share is successfully created, click Next.

   Note

   To modify the Client Monitoring settings on the Management Server, such as the file share, you must disable and then re-enable Client Monitoring on the Management Server. You must also then modify the Client Monitoring Group Policy settings on the clients.

7. On the Client Configuration Settings page, type or Browse to the location you want to save the settings from the Client Monitoring Configuration Wizard. These settings are saved in a Group Policy template file named <ServerName>.ADM. Click Finish.

   Important

   You must use the <ServerName>.ADM file to configure clients to redirect their Client Monitoring data to the Management Server. For more information, see How to Configure Clients for Client Monitoring in Operations Manager 2007.

See Also

Tasks

How to Configure Clients for Client Monitoring in Operations Manager 2007
How to Configure Error Transmission Settings for Client Monitoring in Operations Manager 2007
How to Customize Client Monitoring Data Collection and Solution Response URLs for Error Groups
How to Configure Error Reporting Settings for Operations Manager 2007 Components

Concepts

About Client Monitoring in Operations Manager 2007

Other Resources

Operations Manager 2007 Reference

Did you find this information useful? Please send your suggestions and comments about the documentation.