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Disable Unified Messaging on Exchange 2010

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Applies to: Exchange Server 2010

You can use disable a Unified Messaging (UM) server in Microsoft Exchange Server 2010. When you disable Unified Messaging in Exchange 2010, you prevent the Unified Messaging server from answering Unified Messaging incoming calls. You can choose to disconnect all calls immediately or else wait for existing calls to be processed before disabling the Unified Messaging server.

After you disable the Unified Messaging server, it will no longer:

  • Answer any incoming calls.
  • Respond to Play on Phone requests from a Client Access server.
  • Be used to manage UM-enabled mailboxes.
  • Be queried when a diagnostic task is used.

Looking for other management tasks related to UM servers? Check out Managing Unified Messaging Servers.

Use the EMC to disable Unified Messaging

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM server" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Server Configuration > Unified Messaging.
  2. In the result pane, select the Unified Messaging server to disable.
  3. In the action pane, click one of the following:
    1. When you select the Disable Immediately option, the Unified Messaging server disconnects all calls connected to the Unified Messaging server.
    2. When you select the Disable After Completing Calls option, the Unified Messaging server won't accept new calls and won't be disabled until all calls have been processed.
  4. In the confirmation dialog box, click Yes to continue.

Use the Shell to disable Unified Messaging

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM server" entry in the Unified Messaging Permissions topic.

This example disables Unified Messaging on the Unified Messaging server named MyUMServer but doesn't disconnect calls that are being processed.

Disable-UMServer -Identity MyUMServer

This example disables Unified Messaging on the Unified Messaging server named MyUMServer and disconnects all calls being processed.

Disable-UMServer -Identity MyUMServer -Immediate $true

For information about syntax and parameters, see Disable-UMServer.

Other Tasks

After you disable Unified Messaging, you may also want to: