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Unified Messaging Performance Errors and Events

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Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Microsoft Exchange Server 2010 Unified Messaging (UM) generates events related to performance in Event Viewer so that you can troubleshoot and verify the performance of UM components, features, and services. Event Viewer tracks the following types of events in the following order:

  1. Error events

  2. Warning events

  3. Informational events

UM Performance Errors and Events

The following table provides a list of performance-related events that you can use to troubleshoot and monitor Unified Messaging.

Event ID Category Event type Logging Value or description Class

1054

UMService

Information

LogAlways

The Unified Messaging Worker Process was terminated because its startup time exceeded the configured maximum, %1 seconds.

Performance

1089

UMService

Warning

LogPeriodic

SIP IP gateway %1 did not respond within %2 seconds to the Session Initiation Protocol (SIP) option request that was sent by the Unified Messaging server. Make sure that the IP gateway has no performance bottleneck. Also, make sure that there are no network connectivity issues between the IP gateway and the Unified Messaging server.

Performance

For More Information

Performance Counter Reference for Unified Messaging Servers

Error and Event Reference for Unified Messaging Servers

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