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Prevent UM-Enabled Users from Receiving Faxes on a UM Dial Plan

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Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

You can prevent UM-enabled users who are associated with a Unified Messaging (UM) dial plan from receiving fax messages. By default, users who are enabled for Unified Messaging and are associated with a UM dial plan can receive fax messages. However, there may be times when you want to prevent users who are associated with a specific UM dial plan from receiving faxes.

You can prevent UM-enabled users from receiving faxes by configuring the UM dial plan, the UM mailbox policy, or by configuring the UM-enabled user's mailbox. If you disable incoming fax message delivery on a UM dial plan, all users who are associated with the dial plan will be prevented from receiving fax messages. Enabling or disabling faxing on a UM dial plan takes precedence over the settings for an individual UM-enabled user.

Looking for other management tasks related to UM dial plans? Check out Managing UM Dial Plans.

Prerequisites

A UM dial plan has been created. For detailed steps, see Create a UM Dial Plan.

Use the EMC to prevent users who are associated with a dial plan from receiving faxes

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.

  2. On the UM Dial Plans tab, select the UM dial plan for which you want to prevent UM-enabled users from receiving faxes, and then click Properties in the action pane.

  3. On the dial plan Properties page, on the General tab, clear the check box next to Allow users to receive faxes.

  4. Click OK to save your changes.

Use the Shell to prevent users who are associated with a dial plan from receiving faxes

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

This example prevents UM-enabled users associated with the UM dial plan named MyUMDialPlan from receiving faxes.

Set-UMDialPlan -Identity MyUMDialPlan -FaxEnabled $false

For more information about syntax and parameters, see Set-UMDialplan.

Other Tasks

After you prevent users who are associated with a dial plan from receiving faxes, you may also want to:

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