Enable Dialing Restrictions on a UM Mailbox Policy

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

You can use the EMC and the Shell to enable dialing restrictions on a Unified Messaging (UM) mailbox policy in Microsoft Exchange Server 2010. A dialing restriction is used to configure dialing rules that can be used to prohibit users associated with a UM mailbox policy from making certain types of telephone calls.

Dialing restrictions are used when you configure outdialing for UM-enabled users and can be used when you want to enable users to place calls to in-country/region or international telephone numbers. When you configure a setting on a UM mailbox policy, that setting will apply to all UM-enabled users associated with the UM mailbox policy.

Outdialing enables UM-enabled users to initiate calls from inside an organization that has Unified Messaging. For outdialing to work correctly, certain settings must be configured correctly. These settings include:

• Dialing group rules   Dialing group rules determine the types of calls users within a dial group can make.

• Dialing rule entries   Dialing rule entries define the number dialed by the UM-enabled user and the actual number that will be dialed by the Private Branch eXchange (PBX) or IP PBX.

• Dialing restrictions   Dialing restrictions determine the restrictions applied to prevent users from incurring unnecessary telephone charges or from dialing long distance calls.

Looking for other management tasks related to UM mailbox policies? Check out Managing UM Mailbox Policies.

Prerequisites

• A UM dial plan has been created. For detailed steps, see Create a UM Dial Plan.

• A UM mailbox policy has been created. For detailed steps, see Create a UM Mailbox Policy.

• A UM dialing rule group has been created. For detailed steps, see Configure Dialing Rule Groups on a UM Dial Plan.

Use the EMC to enable dialing restrictions on a UM mailbox policy for in-country/region rule groups

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

1. In the console tree, navigate to Organization Configuration > Unified Messaging.

2. In the work pane, click the UM Mailbox Policies tab.

3. Select the UM mailbox policy you want to change, and then, in the action pane, click Properties.

4. On the UM mailbox policy Properties page, on the Dialing Restrictions tab, under Select allowed in-country/region rule groups from dial plan, click Add.

5. On the Select Allowed In-Country/Region Groups page, select the dialing rule group that's configured on the UM dial plan, and then click OK.

6. Click OK to save your changes.

Use the EMC to enable dialing restrictions on a UM mailbox policy for international rule groups

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

1. In the console tree, navigate to Organization Configuration > Unified Messaging.

2. In the work pane, click the UM Mailbox Policies tab.

3. Select the UM mailbox policy you want to change, and then, in the action pane, click Properties.

4. On the UM mailbox policy Properties page, on the Dialing Restrictions tab, under Select allowed international rule groups from dial plan, click Add.

5. On the Select Allowed International Groups page, select the dialing rule group that's configured on the UM dial plan, and then click OK.

6. Click OK to save your changes.

Use the Shell to enable in-country/region and international dialing restrictions on a UM mailbox policy

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

This example enables the InCountry/RegionGroup1, InCountry/RegionGroup2, InternationalGroup1, and InternationalGroup2 dialing restrictions on a UM mailbox policy named MyUMMailboxPolicy.

Set-UMMailboxPolicy -Identity MyUMMailboxPolicy -AllowedInCountryOrRegionGroups InCountry/RegionGroup1,InCountry/RegionGroup2 -AllowedInternationalGroups InternationalGroup1,InternationalGroup2

For more information about syntax and parameters, see Set-UMMailboxPolicy.

Other Tasks

After you to enable dialing restrictions on a UM mailbox policy, you may also want to:

• Configure Dialing Rule Groups on a UM Dial Plan

• Create a Dialing Rule Entry on a UM Dial Plan

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