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Access Services cannot create session cache - Event 11 (SharePoint Server 2010)

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Applies to: SharePoint Server 2010 Enterprise

Alert Name:   Access Services cannot create cession cache

Event ID:   11

Summary:   Access Services in Microsoft SharePoint Server 2010 maintains query results in a session on the Access Services back-end server computer. The issue in this case is that the Access Services server computer failed to create a session for caching query results.

Symptoms:   One or more of the following symptoms might appear:

  • Access Services applications that run on the server might not be able to display data in forms, reports, or the table view.

  • This event appears in the event log: Event ID: 11 Description: Access Services: Unable to create a cache for the session for application <application name>. Exception message: <exception message>

Cause:   The Access Services in SharePoint server computer is in an unstable state.

Resolution:   Restart the Access Services computer

  • Restart the Access Services computer to free up memory and return to a known good state.