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Update Alert

Applies To: System Center 2012 - Orchestrator, System Center 2012 R2 Orchestrator, System Center 2012 SP1 - Orchestrator

The Update Alert activity updates the information in a System Center Operations Manager alert. You can use the Update Alert activity in a runbook to update an alert based on the results from automated diagnostics performed by that runbook.

For the procedure to configure this object, see: Configuring the Update Alert Activity.

The following tables list the properties and published data for this activity. The activity publishes all of the data from the required and optional properties into published data.

Update Alert Required Properties

Element Description Valid Values Look up

Connection

The System Center Operations Manager connection that this activity will use

String

Yes

AlertID

The unique ID of the alert that is being updated

String

Yes. Use Published Data

Update Alert Optional Properties

Element Description Valid Values Look up

CustomField1

The value of the first custom field

String

No

CustomField2

The value of the second custom field

String

No

CustomField3

The value of the third custom field

String

No

CustomField4

The value of the fourth custom field

String

No

CustomField5

The value of the fifth custom field

String

No

CustomField6

The value of the sixth custom field

String

No

CustomField7

The value of the seventh custom field

String

No

CustomField8

The value of the eighth custom field

String

No

CustomField9

The value of the ninth custom field

String

No

CustomField10

The value of the tenth custom field

String

No

Owner

The owner of the alert

String

No

ResolutionState

The resolution state of the alert

String

Yes

TicketId

The ticket ID of the alert

String

No

Update Alert Published Data

Name Description

AlertCount

The number of monitoring alerts that were found

Category

The category name of the Management Pack

Connection

The connection string to the System Center Operations Manager server for this activity

ConnectorId

The ID of the connector that generated the connection string

ConnectorStatus

The status of the connector

Context

The System Center Operations Manager context of the alert

CustomField1

The value of the first custom field

CustomField2

The value of the second custom field

CustomField3

The value of the third custom field

CustomField4

The value of the fourth custom field

CustomField5

The value of the fifth custom field

CustomField6

The value of the sixth custom field

CustomField7

The value of the seventh custom field

CustomField8

The value of the eighth custom field

CustomField9

The value of the ninth custom field

CustomField10

The value of the tenth custom field

Description

The description of the alert

Domain

The domain that the alert came from

Id

The unique ID of the alert

IsMonitorAlert

Indicates whether the alert was generated by a monitor

LastModified

The date that the alert was last modified

LastModifiedBy

The last user to modify the alert

LastModifiedByNonConnector

Indicates whether the last modification was performed by a non-connector

MaintenanceModeLastModified

The last time that the monitor’s maintenance mode was changed

ManagementGroup

The Management Group to which the alert belongs

ManagementGroupId

The ID of the Management Group

MonitoringClassId

The monitoring class ID of the alert

MonitoringObjectDisplayName

The display name of the System Center Operations Manager monitoring object

MonitoringObjectFullName

The full name of the System Center Operations Manager monitoring object

MonitoringObjectHealthState

The health state of the System Center Operations Manager monitoring object

MonitoringObjectId

The ID of the System Center Operations Manager monitoring object

MonitoringObjectInMaintenanceMode

Indicates whether the System Center Operations Manager monitoring object is in maintenance mode

MonitoringObjectName

The name of the System Center Operations Manager monitoring object

MonitoringObjectPath

The path of the System Center Operations Manager monitoring object

MonitoringRuleId

The ID of the System Center Operations Manager monitoring rule

Name

The name of the alert

NetbiosComputerName

The NetBIOS computer name of the computer where the alert came from

NetbiosDomainName

The NetBIOS domain name of the domain where the alert came from

Owner

The owner of the alert

Parameters

The parameters of the alert

PrincipalName

The principal name of the computer for which the alert was created

Priority

The priority level of the alert

ProblemId

The problem ID of the alert

RepeatCount

The number of times that the alert has been repeated

ResolutionState

The resolution state of the alert

ResolvedBy

The user who resolved the alert

Server

The name of the System Center Operations Manager server

Severity

The severity level of the alert

SiteName

The site name of the alert

StateLastModified

The last time that the alert state was changed

TicketId

The ticket ID of the alert

TimeAdded

The time that the alert was added to System Center Operations Manager

TimeRaised

The time that the alert was raised

TimeResolutionStateLastModified

The last time that the resolution state of the alert was changed

TimeResolved

The time that the alert was resolved

Username

The user name that was used to access the System Center Operations Manager server

Configuring the Update Alert Activity

To configure the Update Alert activity

  1. From the Activities pane, drag an Update Alert activity to the active runbook.

  2. Double-click the Update Alert activity icon. The Properties dialog opens.

  3. Configure the settings in the Details tab:

    1. In the Server section, click the ellipsis button (...), and select the Operations Manager server Connection that you want to use for this activity. Click OK.

    2. In the Properties section, use published data from the data output by a previous activity in the runbook to populate the Alert ID field.

      You can also use published data to automatically populate the value of the property from the data output by a previous activity in the runbook.

      To use published data

      1. Right-click the property value box, click Subscribe, and then click Published Data.

      2. Click the Activity drop-down box and select the activity from which you want to obtain the data.

      3. To view additional data elements common across the runbook, select Show Common Published Data.

      4. Click the published data element you want to use, and then click OK.

        For a list of the data elements published by each activity, see the Published Data tables in the activity topic. For information about the Common Published Data items, see Published Data.

    3. Click Select fields. The Add/Remove Property dialog appears. From the Available list, select the fields that you want to change in the alert and click the Add button. The fields appear in the Selected list. When you have finished selecting fields to be updated, click OK. The fields that you selected appear in the Properties list.

    4. Configure the properties of each field that you selected. You can also use published data to automatically populate the value of the properties from the data output by a previous activity in the runbook.

      • To change the Owner name, type the new owner name in the field.

      • To change the ResolutionState, click the ellipsis button (...) and select the new resolution state.

      • To change the TicketID, type the new ticket ID number in the field.

      • The Custom Field Number properties correspond to Custom Field Numbered items in System Center Operations Manager. For example, to update Custom Field 1 in System Center Operations Manager, enter the new value in the CustomField1 field.

  4. For information about the settings on the General and Run Behavior tabs, see Common Configuration Instructions for All Activities.

  5. Click Finish.

Other Activities

The Integration Pack for System Center Operations Manager contains the following additional activities: