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A service is not running

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The information in this article applies to:

  • Visual Studio 2005 Team Foundation Server

  • Visual Studio Team System 2008 Team Foundation Server

  • Windows Server 2003 and Windows Server 2008 

  • SQL Server and SQL Server 2008

  • Application-tier server

  • Data-tier server

  • Health check

  • Preinstall check

The Best Practices Analyzer tool for Team Foundation Server queries a Windows Management Instrumentation (WMI) class (Win32_Service Microsoft) to determine the values of the Started key for several Windows services. Specifically, the tool determines whether required services are running on the following computers:

The following table lists the services that the tool checks are running for each server in a deployment. The Name column lists the display name for each element with service names in parentheses. Which services you need will vary based on which features of Team Foundation you have installed.

Location

Name

Application-tier server

  • Code Coverage Analysis Service

  • Distributed Transaction Coordinator (MSDTC)

  • HTTP SSL (HTTPFilter)

  • IIS Admin Service (IISADMIN)

  • Visual Studio Team Foundation Build (VSTFBUILD) (only when Team Foundation Build is installed)

  • Visual Studio Team Foundation Server Task Scheduler (TFSServerScheduler)

  • World Wide Web Publishing Service (W3SVC)

Server that hosts the databases for Team Foundation

  • SQL Server (MSSQLSERVER or TFSINSTANCE) (MSSQLSERVER)

  • SQL Server Agent (MSSQLSERVER or TFSINSTANCE) (SQLSERVERAGENT)

  • SQL Server Full Text Search (MSSQLSERVER or TFSINSTANCE) (msftesql)

Note

SQL Server Full Text Search service is only required for SQL Server 2005.

Server that hosts SQL Server Reporting Services

  • HTTP SSL (HTTPFilter)

  • IIS Admin Service (IISADMIN)

  • SQL Server Reporting Services (MSSQLSERVER or TFSINSTANCE) (ReportServer)

  • World Wide Web Publishing Service (W3SVC)

Note

SQL Server Reporting Services installed under SQL Server 2008 does not require IIS Admin Service and World Wide Web Publishing Service to run.

Server that hosts SQL Server Analysis Services

  • SQL Server Analysis Services

Server that hosts SharePoint Products and Technologies 

  • IIS Admin Service (IISADMIN)

  • HTTP SSL (HTTPFilter)

  • SharePoint Timer Service (Windows SharePoint Services 2.0)

  • Windows SharePoint Services Timer (SPTimer) (Windows SharePoint Services 3.0 or Microsoft Office SharePoint Server 2007)

  • World Wide Web Publishing Service (W3SVC)

An error appears if a value for a Started key is False, which indicates that a required service is not running. To resolve this issue, perform one or more of the following tasks (especially if other services that use the same account have not started either):

  • Install the most recent service pack for your version of Team Foundation Server.

  • Verify that the startup type for the service is set to Automatic, and restart the service. If you try to start services and your effort fails, you should check the event logs for more information about the failure.

  • Determine whether the password for the service account has expired. If the password has expired, reset it. For more information, see An account password has expired or is about to expire.

The service account for Team Foundation Server (TFSService) is the service account for the Windows services in the following table:

Visual Studio 2005 Team Foundation Server

Visual Studio Team System 2008 Team Foundation Server

Code Coverage Analysis Service

Code Coverage Analysis Service

TFS Scheduler (TFSServerScheduler)

Visual Studio Team Foundation Server Task Scheduler (TFSServerScheduler)

Windows SharePoint Services Timer (SPTimer or SPTimerV3)

Windows SharePoint Services Timer (SPTimer or SPTimerV3)

The TFSService account is also the identity for the application pools in the following table:

Visual Studio 2005 Team Foundation Server

Visual Studio Team System 2008 Team Foundation Server

TFS AppPool

Team Foundation Server Application Pool

TFSWSSADMIN

SharePoint Central Administration v3

TFSWSS

DefaultAppPool

For security reasons, the TFSService account should not be an administrator on a server that is running a Team Foundation component. If you have deployed Team Foundation Server in an Active Directory domain, you should select the Account is sensitive and cannot be delegated check box for service accounts. For more information, see "Enabling Delegated Authentication" on the Microsoft Web site.

Required Permissions

To perform this procedure, you must be a member of the Administrators security group on the data-tier or application-tier server for Team Foundation.

To reset the service to start automatically and start a service that is not running

  1. Log on to the server on which the service should be running.

  2. Open the Start menu, point to Administrative Tools, and click Services.

    The Services Microsoft Management Console (MMC) opens.

  3. Right-click the relevant service, and then click Properties.

    The properties dialog box for the service opens.

  4. On the General tab, in the Start-up type list, click Automatic.

  5. Click Apply, and then click OK.

  6. Right-click the service, and then click Start.

  7. Close the Services snap-in.

See Also

Other Resources

Issues That Relate to the Application Tier for Team Foundation