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Setting up your service profiles

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Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

Setting up your service profiles

Each time you run the Connection Manager Administration Kit (CMAK) wizard, you create a service profile. You can create as many profiles as needed to support each specific target audience. After creating an initial profile, you can use the CMAK wizard to edit it. You can save the edited profile under the same name to overwrite the existing profile, or you can specify a different service name and file name to save it to a separate profile (preserving the existing profile as it was before you started the edit).

Notes

  • To create a service profile for another language, use the version of the operating system and the CMAK wizard that are appropriate for the language.

  • When you edit a service profile created using a previous version of Connection Manager, the CMAK wizard automatically upgrades the profiles to Connection Manager 1.3. Any changes you have made manually to the .inf file (using advanced customization techniques) will not be retained in the upgraded file. However, the CMAK wizard creates a backup of the old .inf file before creating the updated file.

  • If you change the file name, be sure to change the service name also. If a user installs two service profiles with the same service name but different file names, the service profiles do not work correctly.

Each service profile should be specific to a target audience. For example, you might set up separate profiles if:

  • You want to make each service profile specific to a single operating system.

  • You specify phone books to support each of your distinct geographic areas or corporate organizations.

  • Different users require different connection methods (dial-up versus direct).

  • You need to support virtual private network (VPN) connections only for specific users.

  • The individual corporations or groups you support each want to use their own logos or other proprietary symbols or text.

  • The help desk or other support is not the same for everyone and you want to provide specific information to each user group.

  • You want to establish different administrative authorities for the groups you support.

Note

You must run the CMAK wizard again for each service profile you want to create, including each service name or file name you want to present to your users. For more information on service and file names, see Specifying service and file names.

It is easier to create additional service profiles if you edit an existing profile and then change the service name and file name.

When you create a service profile, the CMAK wizard copies all files that are incorporated in the profile into a \Program Files\CMAK\Profiles\ServiceProfileFileName folder. When you edit existing profiles, the CMAK wizard always pulls the incorporated files from the ...ServiceProfileFileName folder. To make changes to the incorporated files, edit the incorporated file in the ...ServiceProfileFileName folder and then run the CMAK wizard again to update the service profile. Or, if you edit the file that is not in the ...ServiceProfileFileName folder, start the CMAK wizard, add the updated file (by browsing to find it), and then finish running the wizard.

Note

  • Connection Manager supports user installation of multiple service profiles, running multiple instances of Connection Manager, and multiple user profiles for each service profile. If a user installs more than one service profile, each is installed in a separate folder. You can provide as many profiles to your users as necessary to support your service, but each must have a different service name and file name.