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Event ID 4100 — Microsoft Distributed Transaction Coordinator Service Startup

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Applies To: Windows Server 2008

The Microsoft Distributed Transaction Coordinator service (MSDTC) coordinates transactions, regardless of failures that may occur during the process, so that the work is committed as a single transaction even if the work spans multiple resource managers on multiple computers.

MSDTC is a Windows service. By default, the service is configured as a manual service rather than as an automatic service. However, most applications demand-start the service as needed. If necessary, the administrator can start the service with the Services administrative tool.

Event Details

Product: Windows Operating System
ID: 4100
Source: Microsoft-Windows-MSDTC
Version: 6.0
Symbolic Name: IDS_DTC_SCM_EXCEPTION
Message: An exception occurred while processing control requests from the Service Control Manager%0

Resolve

Restart MSDTC

The system reports that the Microsoft Distributed Transaction Coordinator service (MSDTC) encountered an invalid Class ID for the Transaction Bridge component.

At this time there is no troubleshooting information for this issue. We recommend that you restart the service. If this does not resolve the issue and you continue to get this error, note any details in the event message, and then contact Microsoft Customer Service and Support (CSS). For information about how to contact CSS, see Enterprise Support (https://go.microsoft.com/fwlink/?LinkId=52267).

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To restart MSDTC:

  1. Click Start, and then click Run.

  2. Type comexp.msc, and then click OK. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.

  3. Click Services.

  4. In the Services pane, right-click Distributed Transaction Coordinator, and then click Restart.

    The system stops and then restarts MSDTC.

You can alternatively stop and restart the Microsoft Distributed Transaction Coordinator service (MSDTC) using the steps listed below:

  1. Click Start, and then click Command Prompt.
  2. At the command prompt, type net stop msdtc, and then press ENTER.
  3. At the command prompt, type net start msdtc, and then press ENTER.

Verify

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the Microsoft Distributed Transaction Coordinator service (MSDTC) is running:

  1. Click Start, and then click Command Prompt.
  2. At the command prompt, type sc query msdtc, and then press ENTER.
  3. The system responds with information about the service. Confirm that these two items appear: SERVICE_NAME: msdtc and STATE : 4 RUNNING.

Microsoft Distributed Transaction Coordinator Service Startup

Application Server