Share via

Event ID 20063 — RRAS PPP Initialization

  • Article

Applies To: Windows Server 2008 R2

During connection initializaiton, Point-to-Point Protocol (PPP) uses Link Control Protocol (LCP) to negotiate link parameters, such as the maximum PPP frame size, the use of Multilink, and the use of a specific PPP authentication protocol.

Event Details

Product: Windows Operating System
ID: 20063
Source: RemoteAccess
Version: 6.1
Symbolic Name: ROUTERLOG_CANNOT_INIT_PPP
Message: The Remote Access Connection Manager service failed to start because the Point-to-Point Protocol (PPP) failed to initialize. %1

Resolve

Check the availability of rasppp.dll

Confirm that rasppp.dll exists at %systemRoot%\system32. If the dynamic-link library (DLL) does not exist at this location, you might need to repair or reinstall the Windows operating system.

Verify

To verify that the remote access server can accept connections, establish a remote access connection from a client computer.

To create a VPN connection:

  1. Click Start, and then click Control Panel.
  2. Click Network and Internet, click Network and Sharing Center, and then click Set up a connection or network.
  3. Click Connect to a workplace, and then click Next.
  4. Complete the steps in the Connect to a Workplace wizard.

To connect to a remote access server:

  1. In Network and Sharing Center, click Manage network connections.
  2. Double-click the VPN connection, and then click Connect.
  3. Verify that the connection was established successfully.

RRAS PPP Initialization

Routing and Remote Access Service Infrastructure