Event ID 5036 — IIS WAS Availability
Applies To: Windows Server 2008 R2
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The Internet Information Services (IIS) Windows Process Activation Service (WAS) is needed for most Web sites because it supports the World Wide Web Publishing Service (W3SVC), which handles HTTP requests. The WAS Process Manager maps application pools to existing worker processes and spawns new instances of W3SVC to host new application pools as needed. If WAS is not available, most Web sites will not start.
Event Details
| Product: | Internet Information Services |
| ID: | 5036 |
| Source: | Microsoft-Windows-WAS |
| Version: | 7.5 |
| Symbolic Name: | WAS_CONFIG_MANAGER_INITIALIZATION_FAILED |
| Message: | The configuration manager for Windows Process Activation Service (WAS) did not initialize. The data field contains the error number. |
Resolve
Stop and restart WAS
Stopping the WAS service will also stop the World Wide Web Publishing Service (W3SVC) if W3SVC is running. Thus, you may also have to start W3SVC.
To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.
To stop and restart WAS:
- Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
- At the command prompt, type net stop was /y.
- At the command prompt, type net start was.
- To restart W3SVC, from the command prompt, type net start w3svc. Also, start any other services that were stopped when WAS was shut down.
Verify
To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.
To verify that the WAS service is running:
- Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
- Type sc query was, and press ENTER. WAS is running if the state reported for the service is 4 RUNNING.