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Event ID 10102 — Virtual Machine Integration Services

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Applies To: Windows Server 2008

This is preliminary documentation and subject to change.

Virtual Machine Integration Services

Event Details

Product: Windows Operating System
ID: 10102
Source: Microsoft-Windows-Hyper-V-VMMS
Version: 6.0
Symbolic Name: MSVM_VMMS_VM_VSS_CREATE_SNAPSHOT_FAILED
Message: Failed to create the backup of virtual machine '%1'. (Virtual machine ID %2)

Resolve

Check Guest for failed VSS Snapshot

Please check the event log in the guest to analyze why the VSS snapshot failed and then retry the operation.

Verify

The integration services are all shown in a running state in the service control manager of the virtual machine. All the guest Hyper-V drivers are in a healthy state. Additionally, any operations that involve the integration services complete successfully.

 

Virtual Machine Integration Services

Hyper-V