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Event ID 6 — RD Web Access Configuration

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Applies To: Windows Server 2008 R2

When the Remote Desktop Web Access (RD Web Access) role service is installed, a default Web site is automatically created. By default, the Web site is located at https://server_name/RDWeb, where server_name is the name of the RD Web Access server.

To populate the Web page with a list of available RemoteApp programs or virtual desktops, you must specify a Remote Desktop Session Host server or Remote Desktop Connection Broker server for RD Web Access to use. Any RemoteApp programs on the specified RD Session Host server or RD Connection Broker server that are configured to show in RD Web Access will appear on the Web page.

Event Details

Product: Windows Operating System
ID: 6
Source: TSWebAccess
Version: 6.1
Symbolic Name: TSPORTAL_ERROR_6
Message: No terminal server was specified for TS Web Access.

Resolve

Specify a source to be used by the RD Web Access server

To resolve this issue, specify a source from which to populate the list of RemoteApp programs that will appear in the RD Web Access Web Part.

To perform this procedure, you must be logged on with the local Administrator account or have membership in the local TS Web Access Administrators group on the RD Web Access server.

To specify which source to use:

  1. Connect to the RD Web Access Web site. To do this, use either of the following methods:

    • On the RD Web Access server, click Start, point to Administrative Tools, point to Remote Desktop Services, and then click Remote Desktop Web Access Administration.
    • Use Internet Explorer to connect to the RD Web Access Web site. By default, the Web site is located at https://server_name/RDWeb, where server_name is the name of the RD Web Access server.

  2. Log on to the site by using either the local Administrator account, or an account that is a member of the local TS Web Access Administrators group. If you are already logged on to the computer as one of these accounts, you are not prompted for credentials.

  3. On the title bar, click the Configuration tab.

    Note:  If you access the RD Web Access Web site by using the RD Web Access Administration option, the page automatically opens to the Configuration tab.

  4. In the Select source to use area, select the An RD Connection Broker server option if you are using an RD Connection Broker server. If you are using one or more RD Session Host servers, select the One or more RemoteApp sources option.

  5. In the Source name box, enter the name of the RD Connection Broker server or RD Session Host server that you want to use as the data source.

    Note:  If you are using multiple RD Session Host servers, enter each RD Session Host server in the Source name box separated by a semicolon.

  6. To apply the changes, click Apply.

Verify

To verify that the RD Web Access server is correctly configured to make RemoteApp programs or virtual desktops available through RD Web Access, do the following:

  1. Use Internet Explorer to connect to the RD Web Access Web site. By default, the Web site is located at https://server_name/RDWeb, where server_name is the name of the RD Web Access server.
  2. Under RemoteApp Programs, click a program that is listed.
  3. If the RemoteApp program opens, the RD Web Access server and the RD Session Host server are correctly configured to make RemoteApp programs available through RD Web Access.

RD Web Access Configuration

Remote Desktop Services