Troubleshooting ADMT Installation Issues

Updated: September 29, 2013

Applies To: Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2

Applies to: Active Directory Migration Tool 3.2 (ADMT 3.2)

This topic describes known issues related to installing the Active Directory Migration Tool.

ADMT fails to start after installation succeeds and database version is 0.0

In situations where ADMT setup can locate the SQL Server Express Edition database instance but is unable to create the ADMT database because of access denied or any other reason, the ADMT installation can succeed but the Finish page indicates Database Version: 0.0. The database version can also be obtained from the log file at %windir%\ADMT\Logs\admtsetup.log.

In this situation, you can see the following error when you try to start ADMT:

Unable to check for failed actions… Login failed for user. The user is not associated with a trusted SQL Server connection.

To resolve this error:

1. Uninstall ADMT.

2. Make sure user has write access on specified instance and can create database.

   The SQL Server Express Edition service account group that is created during SQL Server installation is granted permissions to the ADMT database folder. The user installing ADMT needs to be added to the service account group. However, if the account being used to install ADMT is the same as the one used to install SQL Server Express Edition, the account is added to this group as part of the SQL Server installation.

   For SQL Server 2005 Express Edition, the service account group is SQLServer2005MSSQLUser$machine name$instance name.

   For SQL Server 2008 Express Edition, the service account group is SQLServerMSSQLUser$machine name$instance name.

3. Reinstall ADMT.